Chargeback Analysis

The Chargeback Analysis report offers a complete set of data and statistics on a particular Sub-Account chargeback rates and volumes for a specified date.

Chargeback Analysis Report Filter

Use the report filter to narrow down your search parameters.

To display a report for a specific Sub-Account, select Service Provider, Platform Account, and Sub-Account. The prior selection determines the latter available options.
Use Date Range filter tab to generate a report based on the System Date, Processor Date or Settlement Date.
Use Chargeback Details filter tab to additionally specify Payment Method, Terminal Id, and Currency. In case a Sub-Account is selected, the currency is auto populated with the Sub-Account’s currency.
In the Processor Details filter tab, you can choose the external Processor (available options are determined by the relevant Service Provider). Available options are determined by your Service Provider settings.

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