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User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
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    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
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    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
    • Alerts Management
    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
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    • Financials
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  5. Fees Summary
Updated on March 16, 2023

User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
    • API User Administration
    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
    • Payouts
    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
    • Alerts Management
    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
    • Import Mode
    • Echo Mode
  • folder icon closed folder iconDashboards
    • Financials
    • Management

Fees Summary

The Fees Summary report provides a complete overview of all the incoming and outgoing fees that have been processed on a specific Sub-Account.

Fees Summary Report Filter

Use the report filter to narrow down your search.

  • To display the report for a specific Sub-Account, select Service Provider, Platform Account, and Sub-Account. The prior selection determines the latter available options.
  • Use Date Range filter tab to generate a report for a specific date or a date range
  • Use Fee Details filter tab to set specific Fee Name, Fee Group Name, Fee Type, Fee Category, and Fee Target (recipient of a fee)
  • In the Transaction Details filter tab, you can choose a currency, transaction origin, transaction type, transaction status, and terminal Id. In case a Sub-Account is selected, the currency type is auto populated with the Sub-Account’s currency
  • In the Processor Details filter tab, you can choose the external Processor (available options are determined by the relevant Service Provider)
  • You can also filter down the fees as per the payment method and entry mode via the CC/Account Details filter tab

Fee Target options:

  • For merchants (Platform User role), the Select Fee Target(s) drop down displays two options: Reserve Balance and Outgoing (all fees except Reserve)
  • Full view (for administrators) displays all Fee Target options, which are Reserve Balance, Sub-Account, Platform Account, Service Provider, Operator

For more information on Fees and Fee Groups see the Understand Fee and Commission section.

Display Fee Details

You can also display relevant transactions details for which fees have been calculated by unfolding each specific record in the report grid.

Fees Summary Report displays incoming via own account fees with a negative amount value. Such transactions are processed by the same Sub-Account as a fee target Sub-Account.

Cancel Fee

Cancel Fee operation is enabled for the Scheduled Fee types.

  • Select Scheduled Fee type in the report filter to display Scheduled Fees
  • Open transaction details (click arrow next to the System Date in the report grid)
  • Click Cancel in the Actions column and click Yes in the dialog box to cancel a Scheduled Fee

The canceled fee amount will be deducted from the total Amount of Fees and reflected in the Settlements Report on the next day after the transaction processing.

In the Fees Summary Report cancelled fees are displayed in the fee details grid with the negative Amount value and the transaction type Cancelled.

Fees Uploading

The system allows to process fees by uploading fee data in the Fees Summary report via a .csv file (max file size is 1 Mb). To upload a file with fee data, navigate to the Fees Summary report and click on the Import Fee button. On the following screen, you can upload a file and in addition to your own email, you can enter an additional email address for notifications.

Import File needs to have the following structure: 

HeaderAvailable values
Platform Account Id
  • Can’t be empty
  • int only
Sub-Account Id
  • Can’t be empty
  • int only
Fee Id
  • Can’t be empty
  • int only
Fee Amount
  • Can’t be empty
  • decimal (19,6). where 6 is decimal part. 19 – total amount characters
Credit
  • “true” (Credit)
  • “false” (Debit)
  • Everything that is not “true” or “false” (not case sensitive) – is interpreted as not valid data
  • The empty value is interpreted as “false”

Example:

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