Transactions
The Transactions Report provides detailed information of your transactions, as well processor details, account details as applied fees.
Transactions Report Filter
Use the report filter to narrow down your search.
- To display the report for a specific Sub-Account, select Service Provider, Platform Account, and Sub-Account. The prior selection determines the latter available options.
- Use the Date Range filter tab to generate a report based on either System Date, Merchant Date, or Settlement Date. Use Settlement Date option to search transactions by the cut-off time and date.
- Use Transactions Details filter tab to specify transaction and merchant transaction identifiers, Transaction Status, Transaction Type, Payment Type, Currency (in case a Sub-Account is selected, the currency is auto populated with the Sub-Account’s currency), and Amount Limits to set transaction amount range for the report. Display related transactions check box appears once you start entering your Transaction Id.
- Use Processor Details filter to specify the relevant Processor Name, Processor Transaction Id, and processor Authorization Code. Available processors are based on the Service Provider settings.
- In the CC/Account Details filter tab, you can choose Payment Method, CC/Account Number, Bin and Last 4 Digits of the credit card number, and Entry Mode of the transaction.
- In the CC/Account Owner Details filter tab, you can choose CC/Account Owner Name – the cardholders name or the name on the bank account in case of ACH.
Transaction Details
You may unfold the transaction record to display for each transaction record:
- Transaction Details
- Processor Details (Clearing Information)
- Credit Card/ ACH Account Details
- Credit Card/ ACH Owner Details
- Applied Fees
- Related Transactions
Applied reserve balance released fees with amount < 0 are also displayed in the transaction details Applied Fees section with the following parameters:
- Fee Name = Released
- Amount <0
- Fee Target = Reserve Balance