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User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
    • API User Administration
    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
    • Payouts
    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
    • Alerts Management
    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
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  • folder icon closed folder iconDashboards
    • Financials
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  5. Sub-Account Administration
Updated on January 5, 2023

User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
    • API User Administration
    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
    • Payouts
    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
    • Alerts Management
    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
    • Import Mode
    • Echo Mode
  • folder icon closed folder iconDashboards
    • Financials
    • Management

Sub-Account Administration

In the System Hierarchy Sub-Accounts are subordinate Entities to Platform Accounts. A Sub-Account as a System Entity may perform various business functions:

  • Sub-Account may represent a set of configurations for a specific Platform Account required to process transactions and use system services. A Platform Account in this case may have more than one Sub-Account with different settings (e.g. different payout settings).
  • Sub-Accounts may as well represent a business entity like a Sub-Merchant. In this case a Platform Account (Merchant) may have more than one Sub-Merchant represented by an individual Sub-Account with individual processing, billing, and other settings.

Disable/Enable a Sub-Account

To disable or enable a Sub-Account, take the following steps:

  • Select at least one Sub-Account.
  • Click Actions and select Disable/Enable Sub-Account.
  • Select ‘Yes, disable it!’ to disable or ‘Yes, enable it!’ to enable a Sub-Account in the pop-up dialog window.
  • The Sub-Account’s status changes to Disabled and Active accordingly.

Delete a Sub-Account

To delete a Sub-Account, take the following steps

  • Select at least one Sub-Account.
  • Click Actions and select ‘Delete Sub-Account.’
  • Click ‘Yes, delete it!’ in the pop-up dialog window to delete a Sub-Account.
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