Alerts Center
The Alert Center provides permission-based functionality to set up and manage custom event notifications and enables system admins to monitor any system activity by getting notifications. All Alert rules are configured per Sub-Account for relevant Operator/Service Provider/Platform Account.
- System Administrators create alerts templates and a collection of possible alerts that determine available alert rules for Service Providers.
- Service Provider Administrators use available alerts templates on the Alerts Management screen to configure specific alerts per a Sub-Account.
- Operator Administrator monitor the system by getting notifications based on the configured alerts.
- Authorized users have access to Active Alerts and Resolved Alerts screen to perform actions on alerts.
The Alert Center offers the following screens:
- Queries Management
- Rules Management
- Alerts Management
- Active Alerts
- Resolved Alerts