Getting Started

Welcome to the system User Guide! This User Guide provides a complete description of the Platforms functionality. It provides comprehensive user guidance on how to set up the system and on all sections of the Back-Office including major actions that can be performed.

The Back-Office is a Web Application where authorized users have access to functionality such as Onboarding, Underwriting management, Users management, Transactions processing, Payouts, Disputes Management, Reports, Alert Center and more

The system is built on a configurable hierarchy of entities, roles, and users that all come together to provide a flexible payment orchestration platform which will increase operational efficiency by decreasing manual effort on daily tasks. With a strong understanding and knowledge of the system hierarchy in place, you will be able to utilize the platform to maximum effect. The following section provides background information on the System Hierarchy, Role and User capabilities.

Sections

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