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User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
    • API User Administration
    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
    • Payouts
    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
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    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
    • Import Mode
    • Echo Mode
  • folder icon closed folder iconDashboards
    • Financials
    • Management
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  5. Platform Account Configuration
Updated on March 3, 2023

User Guide

  • folder icon closed folder iconGetting Started
    • Logging In for the First Time
    • System Hierarchy
    • Hierarchy Usage and Summary View
    • Understand Fee and Commission
    • Understanding Reports
    • Making Configuration Easier
  • folder icon closed folder iconSystem Administration
    • Putting It All Together
    • System Setup Flow
    • Platform Account Administration
    • Platform Account Configuration
    • Service Provider Administration
    • Service Provider Configuration
    • Operator and Service Provider Branding Settings
    • Sub-Account Administration
    • Sub-Account Configuration
  • folder icon closed folder iconUser Administration
    • System Users and Functionality
    • Back Office User Administration
    • API User Administration
    • Agent Administration
    • Agent Configuration
  • folder icon closed folder iconReporting
    • Report Menu
    • Account Balance
    • Payouts
    • Payouts Reconciliation
    • Settlements
    • Approval Rate
    • Transaction Summary
    • Transactions
    • Fees Summary
    • Incoming Fees
    • Expected Future Revenue
    • Profitability Analysis Report
    • Reconciliation Summary
    • Reconciliation Records
    • Chargeback Analysis
    • Tokens Report
    • Merchant Statement
    • Management Level Reports (Operator, Service Provider, Agent, Platform)
  • folder icon closed folder iconAlerts Center
    • Rules Management
    • Alerts Management
    • Active Alerts
    • Resolved Alerts
  • folder icon closed folder iconUnderwriting Management
    • Underwriting Templates
    • Underwriting Template Configuration
    • Underwriting Application
    • Underwriting Application Configuration
    • Managing Underwriting Application
    • Sign-Up Summary
  • folder icon closed folder iconDisputes Management
    • Active Disputes
    • Resolved Disputes
  • folder icon closed folder iconTransactions Processing
    • Transaction Types
    • Import Mode
    • Echo Mode
  • folder icon closed folder iconDashboards
    • Financials
    • Management

Platform Account Configuration

Platform Account Onboarding Wizard

Platform Account onboarding wizard is a three-step procedure that allows to create and/or edit Platform Accounts. The procedure consists of the following steps:
  1. General
  2. Billing
  3. Payouts
  • Press the Save & Continue button to save settings at the current step and go ahead to the next step.
  • Press the Back button to return to the previous step without saving settings at the current step.
  • Press the Cancel button to abort onboarding without saving.
  • Press the Submit button to save all settings and complete the onboarding procedure.
Let us configure a new Platform Account!
  • Go to the Platform Account section
  • Click ‘Add Platform Account’
  • Follow the three-step Platform Account Onboarding Wizard to create a new Platform Account
OR
  • Select at least one Platform Account
  • Select ‘Add/Edit Platform Account’ in the Actions pop-up options list
  • Follow the three-step Platform Account Onboarding Wizard to Add/Edit a new Platform Account
 
Click on each step (1-3) to obtain information about each step under the table
1 General
2 Billing
3 Payouts
1 General

Please connect your Platform Account to a particular Service Provider and specify basic details.

NameDescriptionOptionality
Service ProviderYour Platform Account will be subordinate to this Service ProviderRequired
Platform Account NameEnter your Platform Account name to be displayed in the systemRequired
Contact EmailEnter your Platform Account contact Email addressRequired
Auto Cut-Off TriggerService auto cut-off trigger options. Currently it is possible to trigger on cut-off time with available time steps of 1 hourCut-Off Time Default Value
Cut-Off TimeSet cut-off time. If no cut-off time is set Platform Account will inherit the cut-off time settings of its parent Service ProviderOptional

 

2 Billing

Configure specific values for the Platform Account fees.

Please remember that only the Fees created at the Service Provider level with Fee Source=Platform Account appear at the Billing step of the Platform Account onboarding wizard. Such fees have Operator and Service Provider as fee target available options.

In case no such fees have been created at the Service Provider level, you will see a corresponding warning message.

Use ‘Include Own Transactions’ flag to configure fees triggering transactions:

  • If Include Own Transactions = True, the entity’s own and subordinate entity’s transactions trigger fees
  • If Include Own Transactions = False, transactions processed by subordinate entities trigger fees

Scale Range, Fee On Top Of Fee, and Scheduled fees are always configured with Include Own Transactions = True. Per-Transaction fees can be configured with both Include Own Transactions = True or False.

See the Billing step of the Sub-Account onboarding wizard for details on configuring different types of fees and their parameters. The Billing step of the Platform Account onboarding wizard follows the Sub-Account onboarding wizard logic for the exception that it creates fees for Platform Accounts and priority levels are not available for these fees.

3 Payouts

Configure payouts instructions for your Platform Account.

Payout Bank is determined automatically based on the Service Provider settings and the currency type

Payouts instructions are split into two sections

  • Payouts Configuration
  • Payouts: consisting of Payout Bank Details and Payout Schedule

 Payouts Configuration Details

NameDescription
Payout ProcessorSelect a payout processor from the drop-down list or select None to enable manual payouts. Available options are based on the selected Service Provider. External payouts processor is disabled if the manual payouts (None) option is selected. Manual payouts are manually approved in the Back-Office payouts report
Processor ParametersParameters are pre-populated individually for each payout processor
Balance ManagementBalance Management allows configuring payouts actions based on the balance value
Check Account BalanceSelect to enable account balance check prior to the payout. In case enabled, negative payouts are disabled
Ignore Account BalanceSelect to ignore account balance value for processing payouts. Required to enable negative payouts
Perform Negative Payout (Withdrawal) if Account Balance is NegativeIn case selected together with Ignore Account Balance and the returned account balance calculated amount is negative – negative payout transaction is processed

CONFIGURING PAYOUT BANK DETAILS AND PAYOUT SCHEDULE

 In this section you can create and configure individual payout instructions for your Platform Account. You can create payouts, following your business requirements.
Available Actions:
Add Payout: use to add an additional payout
Edit Payout Method Name: use to edit an existing payout name
Hide/Show: use to hide/show a payout configuration
Remove: use to delete a payout configuration

Payout Bank details

The System allows creating an almost endless variety of payout cases based on your business logic. It is possible to create one payout configuration per currency type.

Payout Schedule

In this section you can create payout instructions. You can preset payout amount calculation mode and time range to create a rolling reserve according to your risk management policy.

NameDescription
Payout MethodSelect a Payout Method for the payout from the drop-down list. Select None to skip creating a payout instruction for a specific currency. Select ACH to create payout instructions for a specific currency
ACH Details All fields are required. Displayed in case ACH is selected
  1. Account Number — ACH account number
  2. Account Type — ACH account type (Checking/Savings)
  3. Routing Number — ACH bank routing number
  4. Entity Type — ACH entity type (Personal/Business)
  5. Name on Account — Account name
Payout Scheduler Automated Payout Interval Options
  1. Daily — Enter a day sequential number in the text box
  2. Weekly — Enter a week sequential number and select a weekday in the drop-down
  3. Monthly — Enter a payout day and month sequential number in the appropriate text box
  4. Yearly — Enter a payout year, month, and day in the appropriate text box
Payout Scheduler Automated Payout Expiration Options
  1. Until Date – Select End date in the date picker box
  2. Number of occurrences – Enter number of occurrences in the Occurrences quantity text box
  3. Never — Select to enable an endless payout option
Payout and Reserve Management Payout Amount Calculation Methods
  1. Fixed — Set a fixed payout amount
  2. Percentage — Rolling Reserve Payout amount is calculated as a percentage from the Account Balance
  3. Past Date — The payout amount is calculated as an Account Balance on a specific date, considering the preset reserve capacity
  4. Past Interval — Payout amount is calculated from the total amount of daily settlements, incoming fees, adjustments, reserve balance release, on-demand payouts, and cancelled payouts transactions for the specified time range
Two-StepSelect to enable an additional manual payout confirmation via the Back-Office
approval(semi-automated payout)Use to add a manual payout approval for automated payouts processed with an external processor or to add an additional manual approval for manual payouts
Payout TimeTime picker to set the payout timing

CONFIGURING TWO-STEP APPROVAL

Enable Two-Step approval to have an option to manually approve or decline suspicious payout transactions.

Scheduler stateSelect to enable/disable payout scheduler
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