Report Menu
The system provides a set of Reports that are available at each level of the hierarchy in place. Each report can access the current level data and all the subsequent levels of data depending on the access levels of the user.
The following reports are available as standard set:
- Account Balance
- Merchant Statement
- Payouts
- Payouts Reconciliation
- Settlements
- Transactions Summary
- Transactions
- Approval Rate
- Fees Summary
- Incoming Fees
- Expected Future Revenue
- Profitability Analysis
- Reconciliation Summary
- Reconciliation Records
- Chargeback Analysis
- Tokens
In addition to the standard set of reporting, there are also five dedicated reports available for the higher entity levels (Platform, Service Provider, Operator, Agent):
Data Exporting with Report Menu
The Back-Office users get access to individual reports based on their permissions (e.g., a user may have access to the Payouts report but unable to take actions on individual payouts or may have rights to certain Sub-Accounts).
Use the Export button available for each report to export data in excel or csv formats
When exporting reports, a warning message appears in case the exported report number of rows exceeds 100,000 rows. Cancel or Proceed upon your consideration.
Use Reset Filters to drop all filter settings. Set filter first and then click Search to generate a report based on your filter settings.
Search and Export functions are disabled in case the report search request parameters fail validation. E.g.: invalid parameter has been entered in the report filter
Use embedded hyperlinks to navigate between reports.
All reports are set to display output for the last two days by default.
Reporting Filters
Use report filter to narrow down your search parameters. To display the report for a specific Sub-Account, select Service Provider, Platform Account, and Sub-Account. The prior selection determines the latter available options. Use Date filter parameters to generate a report for a specific date or a date range.
System Date
System Date is the date and time the transaction or action was entered into the System.
Merchant Date
Merchant Date is the date and time specified by the merchant and provided as a parameter within the transaction or action.
Settlement Date
Settlement Date is the date when a transaction was settled within the system.